Crystal Palace Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:20 to 19:45
    Saturday - 06:50 to 20:05
    Sunday - 07:30 to 16:05
  • Accessible Taxis

    If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

  • Helpline
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    In Car Park

  • Nearest Stations with Facilities

    East Croydon

  • Step Free Access

    Accessibility category A. This station has step-free access to all platforms

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Customer service staff are available from start until end of service, 7 days a week

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability
  • Closed Circuit TV

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Crystal Palace station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Station Car Park
    Spaces: 13
    Charges:
    Daily: £5.20
    Weekly: £21.50
    Monthly: £82.00
    Annual: £730.00
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:20 to 19:45
    Saturday - 06:45 to 20:10
    Sunday - 07:45 to 16:20

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO

• Taxi Information

  • Availability YES Yes
  • Note Information on taxis from this station is available at www.traintaxi.co.uk

• Local Taxis

  Crystal Palace: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  Station	Phone 020 8778 7878
  Croydon	Phone 020 8684 6666
  Palace	Phone 020 8761 2626

• Other transportation

  • Rail Replacement Services

    Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon

    Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge