Crystal Palace Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:20 to 19:45
    Saturday - 06:50 to 20:05
    Sunday - 07:30 to 16:05
  • Accessible Taxis If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
  • Helpline Contact Details 0343 222 1234
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down In Car Park
  • Nearest Stations with Facilities

    East Croydon

  • Step Free Access Accessibility category A. This station has step-free access to all platforms
  • Step Free Access Coverage Whole Station
  • Staff Help Customer service staff are available from start until end of service, 7 days a week

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Outside the station entrance

  • Sheltered YES Yes
  • Spaces 20
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Crystal Palace station (http://btwifi.com/find title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Station Car Park
    Spaces: 13
    Charges:
    Daily: £5.20
    Weekly: £21.50
    Monthly: £82.00
    Annual: £730.00
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0343222123
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:45:00 - 20:10:00
    SUNDAY
    07:45:00 - 16:20:00
    WEEKDAYS
    06:20:00 - 19:45:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

• Local Taxis

  Crystal Palace: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  Station	Phone 020 8778 7878
  Croydon	Phone 020 8684 6666
  Palace	Phone 020 8761 2626

• Other transportation

  • Rail Replacement Services Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West CroydonUse bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge