Address
Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU
Ticket office opening hours:
Monday - Friday - 06:00 to 21:00
Saturday - 06:00 to 21:00
Sunday - 07:00 to 21:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h - Helpline
-
Helpline Contact Details
08000 11 33 23
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Step Free Access
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
Passenger Assistance meeting point is at the ticket gates.
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Airport
- Note KinchBus operate a daily, 24-hour, regular Skylink service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk (http://www.skylink.co.uk title=)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/TAM.pdf)
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Cycle Storage
- Availability
- Closed Circuit TV
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi YES Yes
- Telephone: Usage Type Cards And Coins
-
Parking
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Car Parking Details
Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
Phone number: 03457 125 678
Operator Name: East Midlands Railway
Name: Derby Station Zone 1 Car Park; Derby Station Zone 2 Car Park; Derby Station Zone 3 Car Park
Spaces: 568
Charges:
Off-peak: £7.50
Daily: £15.00
Weekly: £45.00
Monthly: £150.00
ThreeMonthly: £405.00
Annual: £1,500.00
Saturday: £7.50
Sunday: £7.50
Number Accessible Spaces: 25
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:There is step free access from the car parks to the station.
Cctv: No
Open:
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room
-
Lost Property
Phone number: 03457 125678
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: background-clip: border-box; background-origin: padding-box; background-size: auto;0333 311 0006. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day
- Information Systems DepartureScreensArrivalScreensAnnouncements
- Lost Property Number 03457 125678
- Staffing Level YES Yes
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Subway/transit
- Metro: Availability No
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 21:00
Saturday - 06:00 to 21:00
Sunday - 07:00 to 21:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 21:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is located at the station front.
- Penalty Fares EM
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Taxi Information
- Availability YES Yes
- Note On station forecourt
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Local Taxis
Derby: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Albatross Phone 01332 345345 City Phone 01332 757575 Western Cars Phone 01332 331331
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Other transportation
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Rail Replacement Services
From the rear of the station, at the Pride Park exit
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Rail Replacement Services
About the station
When it first opened in 1839, Derby train station was one of the largest in the UK. At that time, the city was a dominant force in the Victorian industrial revolution – home to one of the world’s first factories and the Midland Railway. Although the current station has undergone decades of renovations (its iconic Victoria façade was removed in the ‘80s), the original clock still exists. Today, Derby is one of the most important stations in the UK, connecting passengers from all over the UK.
Things to do in Derby
Derby is the UK’s most central city, and as such one of the most historically important. It was at the centre of the industrial revolution in the 19th century, with the UK’s first factories built here. This heritage still lives on, with Rolls Royce, Royal Crown Derby and more still carrying on manufacturing in the city. But it’s not all industry; Derby has a thriving café culture, and is home to modern galleries, museums, and theatres.
As the name suggests, Pride Park – home to Derby Country FC – is the pride of the city. It’s more than just a football stadium, too; it turns into a 250m indoor cycle track, café, bar, and gym when the Rams aren’t playing. It also hosts cultural and music events, with capacity totalling 5,000. If football isn’t your thing, Derby also has a diverse range of dance, drama, art, music, and theatre. Venues you have to visit include the Guildhall Theatre, Derby Arena, and The Derby Shakespeare Theatre Company.
Most of your shopping can be done at Westfield Centre, which attracts visitors from all over the country. It features all of your favourite retail chains, as well as numerous restaurants, bars, and cafes. The Cathedral Quarter is perfect for independent shopping, with a wide range of small retailers selling niche products and gifts. If you’re searching for more high-end items like art, the Derby Art Gallery has some of the best collections.
Derby is a multicultural city, and as such has a wide range of food and drink venues on offer. Locals love to visit The Cotton Shed – a converted pub within a UNESCO world heritage site, harking back to the city’s industrial past. For Asian cuisine, you’ll have to head to Anoki; not only is it the best Indian food in the city, but the whole country. If you’re a fan of Tapas, Spanish Bar Lorentes is a muse-visit – the seafood Paella is to die for.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.