Sunday 23 August

- As a result of a power cut affecting CrossCountry's control centre, train services across almost all routes will be withdrawn until further notice on Sunday 23 August.  - For more information, visit our Travel Information page

Diss Train Station

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Diss Train Station

Address

Diss station
Station Road
Diss
Norfolk
IP22 4HN

Ticket office opening hours:

SATURDAY
07:15:00 - 15:20:00
SUNDAY
09:00:00 - 18:25:00
WEEKDAYS
06:05:00 - 19:25:00

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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Baby Change
  • Telephones
  • Wi Fi
  • Post Box

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours EVERYDAY
      08:00:00 - 20:00:00
    • Impaired Access Staff Help Hours SATURDAY
      05:00:00 - 22:00:00
      SUNDAY
      07:00:00 - 22:00:00
      WEEKDAYS
      05:00:00 - 22:00:00
    • Accessible Taxis Details of nearest taxis are shown on station information poster
    • Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
      Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
    • Helpline As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Step Free Access This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you cant use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
      Assistance meeting point is the ticket office.
    • Step Free Access Coverage Partial Station
    • Staff Help Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.What assistance is available for customers using this station?
      Board and alight
      Ramp assistance
      Luggage (on and off train only)
      Ticket sale on board
      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
      By speaking with a member of station staff
      By calling 0345 600 7245 (option 4)
      By selecting the help button on the ticket machine at this station
      By using one of the two Help Points at this station
  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Location

      There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).

    • Sheltered YES Yes
    • Spaces 20
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Coins
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0330 123 5247

      Operator Name: Saba Park Services U K Limited
      Name: Station Car Park
      Spaces: 261
      Charges:
      Off-peak: £5.50
      PerHour: £1.20
      Daily: £6.50
      Weekly: £26.00
      Monthly: £94.00
      ThreeMonthly: £253.00
      Annual: £910.00
      Saturday: £4.70
      Sunday: £4.70
      Note:

      £7.00 Weekend fare (from 1000 Friday - 0400 Monday)

      £42.00 Flexi ticket



      Number Accessible Spaces: 14
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.sabaparking.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:

      Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00
      Bank Holidays 09:00-18:00
      The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      07:15:00 - 15:20:00
      SUNDAY
      09:00:00 - 18:25:00
      WEEKDAYS
      06:05:00 - 19:25:00
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Diss: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Scolecabs Phone 01379 741471
    Diss Phone 01379 414141
    Quick Phone 01379 641123
  • Other transportation

    • Rail Replacement Services Rail replacement bus services pick up and drop off in the station car park.

Direct CrossCountry Routes

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