Hot weather warning

- Essential travel only on Wednesday 24 and Thursday 25 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Dovercourt Train Station

qtt-img

Dovercourt Train Station

Address

Dovercourt station
Kingsway
Harwich
Essex
CO12 3AG

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Telephones
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Accesible Ticket Machine

      Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

    • Customer Help Point Help point available on platform 1.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Nearest Stations with Facilities MNG
    • Step Free Access

      This station has step free access to the single platform for trains towards both Harwich Town and Manningtree. 

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform, next to the yellow boarding ramp.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using the Help Point at this station

      Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      There are five cycle stands located in between the station car park and the former station building, adjacent to the platform.

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Dovercourt station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Tickets can be collected on Smartcard at this station

  • Local Taxis

    Dovercourt: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

    A2B Phone 01255 240042
    Harwich Phone 01255 551111
    Mayflower Phone 01255 506070
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off outside the front of the station.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.