Droitwich Spa Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours FRIDAY
    07:00:00 - 19:00:00
    MONDAY
    07:00:00 - 18:00:00
    SATURDAY
    08:00:00 - 15:00:00
    THURSDAY
    07:00:00 - 18:00:00
    WEDNESDAY
    07:00:00 - 18:00:00
  • Accessible Public Telephone Public telephones are not accessible
  • Accessible Taxis Accessible taxis are not available
  • Accesible Ticket Machine A Ticket Vending Machine is available on Platform One.
  • Booking Office Counter

    None

  • Customer Help Point On both platforms
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 0248998
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
  • Impared Mobility Set Down Pick-up in car park
  • National Key Toilets

    N/A

  • Nearest Stations with Facilities WOF
  • Step Free Access This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at uhttps://www.orr.gov.uk/media/10955/u (https://www.orr.gov.uk/media/10955 title=)  The assistance meeting point is at the ticket office during available opening times. When station staff arent available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   
  • Step Free Access Coverage Partial Station
  • Staff Help This station is staffed part time.  This means that during staff help available opening times your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/DTW.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 48
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Droitwich Spa station (https://www.btwifi.co.uk/find/?search=WR9+9BD title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Parking 1:
    Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 37
    Charges:
    Off-peak: £2.50
    Daily: £3.50
    Weekly: £13.30
    Monthly: £38.20
    Annual: £307.20
    Saturday: £2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Charging starts from 1 September 2019

    
    
    Operator Name: Network Rail
    Name: Third-party car park
    Spaces: 40
    Charges:
    Off-peak: £2.50
    Daily: £3.50
    Monthly: £38.20
    Annual: £307.20
    Saturday: ??????2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
    **Droitwich Spa is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours FRIDAY
    07:00:00 - 19:00:00
    MONDAY
    07:00:00 - 18:00:00
    SATURDAY
    08:00:00 - 15:00:00
    THURSDAY
    07:00:00 - 18:00:00
    TUESDAY
    07:00:00 - 18:00:00
    WEDNESDAY
    07:00:00 - 18:00:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located on Platform One.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note Blue Door 01905 794185 NY 01905 795979

• Local Taxis

  Droitwich Spa: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  NY	Phone 01905 798989
  Blue Door	Phone 01905 794185
  Vines	Phone 01905 776100

• Other transportation

  • Rail Replacement Services Rail replacement vehicles will operate from the bus stops on Ombersley Way, near to the junction with Union Lane.Please check your destination before boarding.
    Please click here for walking directions from the station to the rail replacement bus stop. (https://maps.app.goo.gl/LAJCqDcfUxznCTog6 title=)
    Please click here for a directional video to the rail replacement bus stop. (https://youtu.be/rfUyitxs83A title=)