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Dudley Port Train Station

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Dudley Port Train Station

Address

Dudley Port station
Station Drive
off Dudley Port
Dudley
West Midlands
DY4 8UB

Ticket office opening hours:

Monday - Friday - 06:15 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:00 to 17:00

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Station facilities

  • Seated Area
  • Telephones

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:00 to 17:00
    • Accessible Taxis

      Accessible taxis are not available

    • Customer Help Point On both platforms
    • Helpline YES Yes
    • Helpline Contact Details

      0800 0248998


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours, 7 days a week (except Christmas Day and Boxing Day)


    • Impared Mobility Set Down

      Pick-up in car park

    • National Key Toilets

      N/A

    • Step Free Access

      This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

      The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   

       


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces 2
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Dudley Port station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details
      Operator Name: Transport for West Midlands
      Name: Station Car Park
      Spaces: 36
      Free: true
      Number Accessible Spaces: 3
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      N/A

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Dudley Port  is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:15 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:00 to 17:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Tipton 0121 557 1213 Dudley Port 0121 557 5757
  • Local Taxis

    Dudley Port: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators or alternative station:

    County Phone 0121 502 6565
    Five Star Phone 01384 232323

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