Dullingham Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Customer Help Point Help points can be found at the following location(s):Platform 2 (for trains towards both Cambridge and Ipswich), behind the ticket machine and in between the signal box and the level crossing gates, fixed to the grey post beneath the customer information screen
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Nearest Stations with Facilities CBG
  • Step Free Access This station has step free access to both platforms from Station Road, with approximately 10-15 metres between the two entrances which are either side of the level crossing. However the height and width of the platforms at this station means that boarding ramps cannot be provided.This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is on the platform.
  • Step Free Access Coverage Partial Station
  • Staff Help This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.What assistance is available for customers using this station?
    Board and alight (but not ramp assistance - see the step-free access note below)
    Luggage (on and off train only)
    Ticket sale on board
    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
    By calling 0345 600 7245 (option 4)
    By selecting the help button on the ticket machine at this station
    By using the Help Point at this station
    Assistance meeting point is on the platform.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Location

    There are two cycle shelters, with a total of 28 wheel racks, located in the station car park.

  • Sheltered YES Yes
  • Spaces 28
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Dullingham station (https://www.btwifi.co.uk/find/?search=CB8+8UP title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 12
    Charges:
    Daily: £3.00
    Annual: £328.00
    
    Number Accessible Spaces: 1
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/dullingham-station-greater-anglia/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreens
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Dullingham: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator or alternative station:

  Silks	Phone 07802 400640

• Other transportation

  • Rail Replacement Services Rail replacement bus services pick up and drop off near the station entrance, either side of the level crossing. Customers requiring accessible rail replacement transport are advised to use Newmarket, Cambridge, or Cambridge North stations.