Ealing Broadway Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 04:35 to 00:40
    Saturday - 04:35 to 00:45
    Sunday - 05:05 to 00:35
  • Accesible Ticket Machine

    Accessible ticket machines are located within the stations ticket hall on Approach Road.

  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ealing Broadway has a Secure Station accreditation.

  • National Key Toilets

    There are two accessible toilets, located on the station concourse. Toilets are��operated with a radar key.

  • Step Free Access
    • Accessibility Category A. This station has step-free access to all platforms. For access to District line & Central line services, take lifts to platform 4 and follow signs to District line or Central Line.
    • Staff ramp assistance is always available.
    • Accessible seating is available on platforms
    • Wheelchairs are available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff are available to assist from the first to last train each day.

• Airport

  • Availability YES Yes
  • Note TfL Rail service to Heathrow airport.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/EGG.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk
  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Ealing Broadway station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Toilets are located on the station concourse.

• Station Seating Areas

  • Seated Area: Note

    Waiting room available on platform 3

    Sheltered seating available on all other platforms

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers YES Yes
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: a href="https://tfl.gov.uk/help-and-contact/lost-property" Tf L Lost property/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note London Underground services.

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 05:35 to 23:25
    Saturday - 05:35 to 23:25
    Sunday - 07:00 to 20:30

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Oyster Notes

    Oyster cards can only be purchased from a ticket machine.

    Zone 3

  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available.

• Local Taxis

  Ealing Broadway: Rail Station is served by a taxi rank at Haven Green, over the road from the station entrance. Check availability before travelling, and pre-book if necessary. Consider using the following operators:

  Ealing	Phone 020 3917 8529
  Z Cars	Phone 020 8840 0004
  Taxis	Phone 020 8997 1122

• Other transportation

  • Cycle Hire YES Yes
  • Rail Replacement Services

    Bus stop F outside station entrance (both directions)

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/6i296 Aanm Lr X Wswqy C A4r O/b676023d097339b7329796a2977a8565/ C R L-087- D R- H- Ealing- Broadway.pdf