East Malling Train Station
Address
East Malling station
High Street
East Malling
Kent
ME19 6AJ
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
by entrance to platform 1
- Customer Help Point By steps
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities MDE
-
Step Free Access
This is a category C station. This station does not have step free access. Steps to all platforms.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/EML.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around East Malling station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Local Taxis
East Malling: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Rickshaws Phone 01732 874444 West Malling Phone 01732 845535 Conder Phone 01732 845604
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Other transportation
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Rail Replacement Services
New Road, bus stop outside the pub. (what 3 words: redeemed.palaces.select)
Please note a mini bus will run between East Malling and West Malling
If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
