Edinburgh Gateway Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - to
    Saturday - 09:00 to 18:30
  • Booking Office Counter

    Static low counter

  • Helpline
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ticket gates to all platforms

  • Impared Mobility Set Down

    4 Blue Badge holder spaces, pick-up and drop-off

  • Step Free Access

    This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes
  • Note Edinburgh Airport Interchange Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered YES Yes
  • Spaces 100
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: a href="https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage" Scot Rail Lost Property Information/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems AnnouncementsArrivalScreens
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Saturday - 06:25 to 22:00
    Sunday - 09:00 to 22:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note On platform 2
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  Edinburgh Gateway: Rail Station is served by taxi dropoff / pickup spaces, but does not have a taxi rank as such. Advance booking is recommended. Consider using the following local operators:

  City	Phone 0131 228 1211
  Edinburgh	Phone 0131 623 1624
  Central	Phone 0131 229 2468

• Other transportation

  • Rail Replacement Services

    Buses pick up/drop off from the bus stops outside the station.

    Please click on the link below for the exact bus pick up location:-

    Edinburgh Gateway Station