Elgin Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 06:25 to 19:30
    Sunday - 10:25 to 18:05
  • Helpline No
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.

    Please take care when boarding/alighting the train at platforms 1 and 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered YES Yes
  • Spaces 19
  • Type
    Lockers
    Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details

     A rate of £10 is charged for overnight parking.

    
    
    Name: Station Car Park
    Spaces: 50
    Charges:
    Daily: £2.00
    Note:

     A rate of £10 is charged for overnight parking.

    
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located in the Waiting Room. The toilet facilities are only available during ticket office opening hours.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Mon,Tue,Wed,Thu - 07:00 to 17:00
    Friday - 07:00 to 18:45
    Saturday - 06:45 to 16:15
    Sunday - 10:25 to 17:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information

  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Local Taxis

  Elgin: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Gordons	Phone 01343 555222
  Moray	Phone 01343 545454
  A2B	Phone 01343 843843
  Bike Transport	Phone 07902 242301

• Other transportation

  • Rail Replacement Services

    Please click on the link below for the exact bus pick up location:-

    Station car park.