Address
Eltham station
Well Hall Road
Eltham
Greater London
SE9 6SL
Ticket office opening hours:
Monday - Friday - 06:40 to 20:00
Saturday - 06:10 to 20:00
Sunday - 08:10 to 15:40
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Telephones
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 06:40 to 20:00
Saturday - 06:10 to 20:00
Sunday - 08:10 to 15:40 -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
On the station forecourt and in the booking hall
-
Booking Office Counter
The ticket counter can be adjusted by the operator to suit either standing or wheelchair users height.
- Customer Help Point On platform
- Helpline
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Booking Hall - Available during staffing hours. This toilet is stoma friendly.
- Nearest Stations with Facilities LEW
-
Step Free Access
This is a category B1 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms and interchange between platforms from booking hall via moderate but long ramps.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ELW.pdf)
-
Cycle Storage
- Availability
- Closed Circuit TV
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Eltham station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 166
Charges:
Off-peak: £7.00
Daily: £7.70
Weekly: £33.40
Monthly: £122.80
ThreeMonthly: £360.30
SixMonthly: £766.00
Annual: £1,351.00
Saturday: £6.20
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £8.20
Off peak evening rate (after 18:00) - £3.50
Number Accessible Spaces: 8
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Booking Hall - Available during staffing hours
-
Station Information
- ATM YES Yes
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:40 to 20:00
Saturday - 06:10 to 20:00
Sunday - 08:10 to 15:40
-
Ticket Office Hours
Monday - Friday - 06:40 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
-
Oyster Notes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Penalty Fares SE
-
Local Taxis
Eltham: Rail Station is served by a taxi rank. Check availability before travelling, and pre-book if necessary. Consider using the following operators:
PG Phone 020 8850 8555 Mayday Phone 020 8859 7666 Forte Cars Phone 020 8850 7548
-
Other transportation
-
Rail Replacement Services
Bus alighting point, just outside the booking hall
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
