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- Essential travel only on Wednesday 24 and Thursday 25 June. Services may be disrupted until Friday 26 June due to a weather warning in place across the UK. Please check your entire journey before travelling and remember to stay hydrated - more information.

Enfield Lock Train Station

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Enfield Lock Train Station

Address

Enfield Lock station
Ordnance Road
Enfield
Greater London
EN3 6HA

Ticket office opening hours:

Monday - Friday - 06:15 to 13:10
Saturday - 07:10 to 13:40
Sunday

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Station facilities

  • Seated Area
  • Station Buffet
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 13:10
      Saturday - 07:10 to 13:40
      Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access

      This station has step free access to both platforms via the level crossing on Ordnance Road and approximately 50 metres apart.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (6 miles north) for trains to Cambridge and Stansted Airport. Tottenham Hale (6 miles south) for London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note London buses operate from outside the station
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      On the approach to Platform 1

    • Sheltered No
    • Spaces 6
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Enfield Lock station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:15 to 13:10
      Saturday - 07:10 to 13:40
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Tickets can be collected on Smartcard at this station

  • Local Taxis

    Enfield Lock: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

    Ordnance Phone 01992 700100
    Enfield Phone 020 3953 0949
    Minicab Phone 01992 766595
  • Other transportation

    • Rail Replacement Services

      Not served by rail replacement- diversionary route available

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