Forest Hill Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impaired Access Staff YES Yes
  • Impaired Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheelchairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 20:50
    Saturday - 06:40 to 21:15
    Sunday - 07:10 to 21:45
  • Accessible Taxis

    If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impaired Mobility Set Down

    No dedicated area

  • Nearest Stations with Facilities

    London Bridge

  • Step Free Access

    Step free access to Platform 1 and lift to  Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Customer service staff available from start until end of service, 7 days a week

• Airport

  • Availability No

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Platform 1

  • Sheltered YES Yes
  • Spaces 13
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    Post Office located nearby

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Forest Hill station (https://www.btwifi.co.uk/find/?search=SE23+2LD title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 08451 272920
    
    Name: Station Car Park
    Spaces: 30
    Charges:
    Daily: £5.00
    Weekly: £20.50
    Monthly: £78.00
    Annual: £700.00
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0343222123Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 20:50
    Saturday - 06:40 to 21:15
    Sunday - 07:10 to 21:45

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

• Local Taxis

  Forest Hill: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  Forest Hill	Phone 020 8291 1111
  Linkway	Phone 020 8291 4994

• Other transportation

  • Rail Replacement Services

    Use bus stop B in London Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon

    Use bus stop E in Dartmouth Road for buses towards New Cross Gate and London Bridge