Frinton-on-Sea Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours SATURDAY
    05:40:00 - 13:00:00
    SUNDAY
    08:10:00 - 15:50:00
    WEEKDAYS
    06:00:00 - 13:00:00
  • Accessible Taxis Details of nearest taxis are shown on station information poster
  • Accesible Ticket Machine Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this stations ticket machines until further notice.
  • Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester) - Near the side entrance to the platform, fixed to the platform-facing wall of the station building
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Nearest Stations with Facilities COL
  • Step Free Access This station has step free access to the single platform for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is the ticket office / platform.
  • Step Free Access Coverage Whole Station
  • Staff Help Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.What assistance is available for customers using this station?
    Board and alight
    Ramp assistance
    Luggage (on and off train only)
    Ticket sale on board
    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
    By calling 0345 600 7245 (option 4)
    By selecting the help button on the ticket machine at this station
    By using the Help Point at this station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Local bus services stop near to station.

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    There is one sheltered cycle parking areas providing 16 spaces located on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester), near the steps of the former footbridge.

  • Sheltered YES Yes
  • Spaces 16
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Frinton on Sea station (https://www.btwifi.co.uk/find/?search=CO13+9JT title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 21
    Charges:
    PerHour: £1.20
    Daily: £3.00
    Annual: £590.00
    Saturday: £1.50
    Sunday: £1.50
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/frinton-upon-sea-stn-g-anglia/

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located in the station building and are accessed from Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). All toilets at this station are scheduled to be open at the following times:

    Monday - Friday 06:10 - 12:45Saturday 06:10 - 12:45Sunday 08:20 - 15:30

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    05:40:00 - 13:00:00
    SUNDAY
    08:10:00 - 15:50:00
    WEEKDAYS
    06:00:00 - 13:00:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard (https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard title=)

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Local Taxis

  Frinton-on-Sea: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  TJ	Phone 01255 670099
  Checker	Phone 01255 736007
  East Coast	Phone 01255 851998

• Other transportation

  • Rail Replacement Services Rail replacement bus services pick up and drop off at the front of the station, in the car park.