Address
Grays station
High Street
Grays
Essex
RM17 6NQ
Ticket office opening hours:
Monday - Friday - 05:30 to 19:00
Saturday - 07:00 to 19:00
Sunday - 08:15 to 18:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
-
Booking Office Counter
Customer Service Staff
- Helpline
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside either entrance on Station Approach or Crown Road
-
National Key Toilets
Platform 1. This can be accessed using a radar key.
-
Step Free Access
There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/GRY.pdf)
-
Cycle Storage
- Availability
- Closed Circuit TV
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi (https://www.c2c-online.co.uk/our-network/free-wifi-and-entertainment/ title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 168
Charges:
PerHour: £1.00
Daily: £8.40
Weekly: £33.00
Monthly: £127.00
ThreeMonthly: £369.00
Annual: £1,270.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Number Accessible Spaces: 5
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Cctv: Yes
Open:
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: http://www.ncp.co.uk
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
-
Customer Service Note
Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
[email protected] - Information Systems DepartureScreensAnnouncements
- Lost Property Note Except Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
Saturday - 07:00 to 19:00
Sunday - 08:15 to 18:00
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Platform 1 booking hall and Platforms 2/3 entrance
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machines
- Penalty Fares CC
-
Taxi Information
- Availability YES Yes
- Note YES Yes, located on Crown Road adjacent to exit from platforms 2/3
-
Local Taxis
Grays: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Lakeside Phone 01375 391588 Imperial Phone 01375 405056 ABC Phone 01375 891919
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement at the Bus Station west of the Platform 2/3 Entrance:
- Buses toward Rainham/Upminster/London at Bus Bay 1 (W3W ///tribes.lands.bits)
- Buses toward Tilbury/Southend at Bus Bay 8 (W3W ///locked.corn.hint)
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
