Great Malvern Train Station
Address
Great Malvern station
Station Approach
Malvern
Worcestershire
WR14 3AU
Ticket office opening hours:
Monday - Friday - 06:00 to 17:00
Saturday - 07:00 to 14:00
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Toilets
- Telephones
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Friday - to
Saturday - 07:00 to 14:00 -
Accessible Taxis
Accessible taxis are not available
-
Booking Office Counter
1 to 1 contact with ticket office staff
- Customer Help Point CIS System
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
National Key Toilets
The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
-
Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/GMV.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces 14
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Great Malvern station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0330 123 5247
Operator Name: S A B A U K
Name: Station Car Park
Spaces: 122
Free: true
Number Accessible Spaces: 2
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces. Details of how to register your free parking can be found on our website: Blue Badge car parking | West Midlands Railway
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note lang=EN lang=EN Please contact our Contact Centreteam on: 0333 311 0039 . lang=EN Who are open during the following times: lang=EN lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Great Malvern Station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 17:00
Saturday - 07:00 to 14:00
Sunday
-
Ticket Office Hours
Monday - Friday - 06:00 to 17:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On platform towards Worcester
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Smiths 01684 568686
-
Local Taxis
Great Malvern: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Smiths Phone 01684 568686 Malvern Phone 01684 572020 United Phone 01684 572020
-
Other transportation
-
Rail Replacement Services
Rail replacement vehicles will operate from the station car park adjacent to platform 1.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
