Great Yarmouth Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours EVERYDAY
    08:00:00 - 20:00:00
  • Impaired Access Staff Help Hours SATURDAY
    06:50:00 - 17:10:00
    SUNDAY
    08:00:00 - 16:00:00
    WEEKDAYS
    06:50:00 - 17:10:00
  • Accessible Taxis Details of nearest taxis are shown on station information poster.
  • Customer Help Point Help points can be found at the following location(s):Platform 2 - Between the main entrance and the waiting shelter, fixed to the platform-facing wall of the station building
    Platform 3 - Next to the mural at the end of the platform, fixed to the brick wall
  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 028 28 78
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
  • Nearest Stations with Facilities NRW
  • Step Free Access This station has step free access to all platforms.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
    Assistance meeting point is the ticket office.
  • Step Free Access Coverage Whole Station
  • Staff Help Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.What assistance is available for customers using this station?
    Board and alight
    Ramp assistance
    Luggage (on and off train only)
    Ticket sale on board
    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
    By speaking with a member of station staff
    By calling 0345 600 7245 (option 4)
    By selecting the help button on the ticket machine at this station
    By using one of the two Help Points at this station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Great Yarmouth is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Great Yarmouth.pdf) to see the PlusBus map

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
  • Location

    There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.

  • Note

    2lockers,9 sheffield stand spaces

  • Sheltered YES Yes
  • Spaces 71
  • Type
    Stands
    Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    Outside the station

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Great Yarmouth station (http://btwifi.com/find title=)
  • Telephone: Usage Type Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 28
    Charges:
    Off-peak: £4.90
    Daily: £5.00
    Weekly: £19.90
    Monthly: £79.00
    ThreeMonthly: £227.00
    Annual: £795.00
    Saturday: £2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/great-yarmouth-stn-g-anglia/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

    Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
    Closed on Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours SATURDAY
    06:50:00 - 17:10:00
    SUNDAY
    08:00:00 - 16:00:00
    WEEKDAYS
    06:50:00 - 17:10:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note There is a taxi rank outside the station.

• Local Taxis

  Great Yarmouth: Rail Station has taxis available on a rank to meet all trains. Advance booking is not necessary. Operators who may accept return bookings include:

  Anglia	Phone 01493 855855
  Compass	Phone 01493 445544
  Swift	Phone 01493 300300

• Other transportation

  • Cycle Hire YES Yes
  • Port YES Yes
  • Port Station for the Port of Yarmouth
  • Rail Replacement Services Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.