Greenhithe for Bluewater Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 19:30
    Saturday - 07:40 to 19:40
    Sunday - 09:10 to 16:40
  • Accessible Taxis

    Accessible taxis are available to book

  • Accesible Ticket Machine

    Station forecourt

  • Booking Office Counter

    Counters can be raised or lowered to suit all customers

  • Customer Help Point On platform
  • Helpline No
  • Helpline Contact Details

    0345 322 7021 or Textphone 0800 783 4548

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Platform 2- Available during staffing hours. This toilet is stoma friendly.

  • Step Free Access

    This is a category A station. This station has step free access to all platforms - Direct step free access to platform 2 for services away from London via the booking hall or sidegate. Step free access to Platform 1 for services towards London via the lift and steps all platforms and interchange via lifts.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/GNH.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Note

    You may leave your cycle in the rack provided however you do so at your own risk.

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Greenhithe for Bluewater station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 0345 322 7021
    
    Operator Name: Southeastern
    Name: Station Car Park
    Spaces: 8
    Free: true
    Number Accessible Spaces: 3
    Accessible Spaces Note:

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Platform 2- Available during staffing hours

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0345 322 7021
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 322 7021
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 19:30
    Saturday - 07:40 to 19:40
    Sunday - 09:10 to 16:40

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On way in to access trains
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

     Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Local Taxis

  Greenhithe for Bluewater: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator or alternative stations:

  Riverview	Phone 01322 380011

• Other transportation

  • Rail Replacement Services

    From the replacement bus stop on the station forecourt (what 3 words: light.bronze.finishing).