Hampstead Heath Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Accessible Taxis

    contact taxi operator directly

  • Booking Office Counter

    Ticket office staff provide assistance where possible

  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    Willesden Junction

    Canonbury

  • Step Free Access

    Lifts from ticket hall to both platforms

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes
  • Note Change at West Hampstead for First Capital Connect services to Gatwick and Luton.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HDH.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Covered shelter on eastbound platform

  • Sheltered YES Yes
  • Spaces 5
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    Post Office located nearby

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hampstead Heath station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Seating Areas

  • Seated Area: Note

    Seating areas under canopies on both platforms

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note via ticket office
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:30 to 10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Local Taxis

  Hampstead Heath: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Prime	Phone 020 7485 2000
  National	Phone 020 7431 3320
  AP Cars	Phone 020 8340 2111

• Other transportation

  • Rail Replacement Services

    Use Bus stop B in Constantine Road for eastbound services to Camden Road

    Use Bus stop D in Pond Street for westbound services to Richmond