Hatch End Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Booking Office Counter

    Ticket office staff provide assistance where possible

  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
  • Helpline Contact Details 0343 222 1234
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    Harrow & Wealdstone

    Watford Junction

  • Step Free Access B3 Category station . Step free access is fully available on Northbound platform only .
  • Step Free Access Coverage Partial Station
  • Staff Help staff available from first to last service

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HTE.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Note

    Cycle Disclaimers

  • Sheltered YES Yes
  • Spaces 6
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Mail and Express Services

  • Post Box: Note

    Post Office located nearby

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hatch End station (https://www.btwifi.co.uk/find/?search=HA5+4HU title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Hatch End Station
    Spaces: 24
    Charges:
    Daily: £4.50
    Weekly: £20.00
    Monthly: £76.00
    Annual: £620.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

    
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Seating Areas

  • Seated Area: Note There is a covered seating area in the Ticket Office and on Platform 2 (northbound)

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensArrivalScreensAnnouncements
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note Closest station is Harrow & Wealdstone, 6 mins journey southbound.

• Ticketing Hours

  • Ticket Office Hours WEEKDAYS
    07:30:00 - 10:10:00

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares LO
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note There is no taxi rank, but there is a taxi office immediately outside the station entrance.

• Local Taxis

  Hatch End: Rail Station is served by a cab office. Check availability before travelling, and pre-book or on arrival. Consider using the following operators:

  Fleet	Phone 020 8428 8899
  Hatch End	Phone 020 8421 5555
  Lucketts	Phone 01923 333777

• Other transportation

  • Rail Replacement Services Use Bus stop X in Uxbridge Road for northbound services to Watford JunctionUse Bus stop X in Uxbridge Road for southbound services to Harrow & Wealdstone