Hayes (Kent) Train Station
Address
Hayes station
Station Approach
Hayes
Greater London
BR2 7EN
Ticket office opening hours:
Monday - Friday - 06:10 to 12:50
Saturday
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 06:30 to 13:42
Saturday - 06:30 to 13:42
Sunday -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
booking hall
-
Booking Office Counter
There are standing height and wheelchair height ticket counters available.
- Customer Help Point On platform
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Booking Hall - Available during staffing hours. This toilet is stoma friendly.
- Nearest Stations with Facilities LEW
-
Step Free Access
This is a category B1 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Short ramp access from car park to station entrance. Step free access to these terminal platform from station entrance via short steep ramp.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HYS.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
on platform island
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 20
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hayes (Kent) station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 117
Charges:
Off-peak: £6.50
Daily: £7.20
Weekly: £31.30
Monthly: £109.70
ThreeMonthly: £326.90
SixMonthly: £657.50
Annual: £1,178.00
Saturday: £6.00
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £7.70
Off peak evening rate (after 18:00) - £3.50
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Booking Hall - Available during staffing hours
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 12:50
Saturday
Sunday
-
Ticket Office Hours
Monday - Friday - 06:10 to 12:50
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
-
Oyster Notes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Local Taxis
Hayes (Kent): Rail Station is served by a taxi rank. Check availability before travelling, and pre-book if necessary. Consider using the following operators:
Cannon Phone 020 8777 8888 ACX Express Phone 020 8294 0202 21st Century Phone 020 8466 0666
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Other transportation
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Rail Replacement Services
Bus stop B, near "The Baby Rack" shop
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
