Heath High Level Train Station
Address
Heath High Level station
Heath Halt Road
Heath
Cardiff
CF23 5QT
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accesible Ticket Machine
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities HLL
-
Step Free Access
Category C.
The station is not suitable for wheelchair or powered mobility scooter users.
Platform 1 (to Rhymney) has a long, steep access ramp.
Platform 2 (to Cardiff) is only accessible via 41 steps.
Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Staff Help
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Heath High Level station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 03333 211 202
Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesLoad a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
-
Local Taxis
Heath High Level: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Premier Phone 029 2055 5555 City Phone 029 2040 0400 Bay Phone 029 2035 0350
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Other transportation
-
Rail Replacement Services
Local bus stops on Heath Park Avenue near the Junction with Heath Halt Road. Towards Cardiff, same side as Heath Halt Road. Towards Caerphilly, opposite side
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
