Hertford North Train Station
Address
Hertford North station
North Road
Hertford
Hertfordshire
SG14 1NB
Ticket office opening hours:
Monday - Friday - 06:40 to 19:00
Saturday - 07:45 to 14:10
Sunday
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Shops
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accesible Ticket Machine
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
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Helpline Contact Details
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
- Helpline Contact URL https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel
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Helpline Open Note
The assisted helpline is not available on Christmas Day.
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Impared Mobility Set Down
Located at the front of the station
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National Key Toilets
Toilets may only be available during staffed hours at some locations.
-
Step Free Access
This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London).
The Assistance Meeting Point is by the station foyer, opposite the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/HFN.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located by the station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed
- Sheltered YES Yes
- Spaces 76
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hertford North station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
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Car Parking Details
Phone number: 01895 262122
Operator Name: A P C O A Parking U K
Name: Station Car Park
Spaces: 122
Number Accessible Spaces: 7
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
Url: https://www.apcoa.co.uk/great-northern/
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Car Parking Details
Phone number: 01895 262122
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Toilets are located on platforms 2/3.
An accessible toilet is available on platform 2.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:40 to 19:00
Saturday - 07:45 to 14:10
Sunday
-
Ticket Office Hours
Monday - Friday - 06:40 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Penalty Fares GN
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
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Taxi Information
- Availability YES Yes
- Note YES
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Local Taxis
Hertford North: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Lovesgroves Phone 01992 500100 Foxholes Phone 01992 500750 Station Phone 01992 500400
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Other transportation
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/3 N9w03 Gcr B Un Q Bzi L L Vfx O/a2a3bf322e3acc6ff7f9427184363b24/2025-01_ C I_ G N_ R R B_ H F N_ D R.pdf
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
