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- No CrossCountry services will operate between Plymouth and Penzance on Thursday 22 and Friday 23 October - More information.

Hexham Train Station

qtt-img

Hexham Train Station

Address

Hexham station
Station Road
Hexham
Northumberland
NE46 1EU

Ticket office opening hours:

Saturday - 05:55 to 23:55
Sunday - 09:00 to 21:30

Get directions
Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Wi Fi

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impaired Access Staff YES Yes
    • Impaired Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access No
    • Wheelchairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Sunday - 06:00 to 00:00
    • Accessible Taxis

      -

    • Accessible Ticket Machine

      -

    • Booking Office Counter

      -

    • Customer Help Point none
    • Helpline No
    • Helpline Contact Details

      0800 138 5560 text relay 18001 0800 138 5560


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impaired Access Ticket Gate

      -

    • Impaired Mobility Set Down

      -

    • National Key Toilets

      -

    • Step Free Access

      Category B Station

      There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station"?s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You"?ll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.

      For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

      To find our more about travelling around this station, please see the 360 map click here


      Coverage: partial Station
    • Step Free Access Coverage Partial Station
    • Staff Help

      There is now a Northern team member available from the first train of the day until the last, every day.

  • Airport

    • Availability YES Yes
    • Note

      The toilets are available when the station is staffed and the Platform Bar is open.

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Busline 0871 200 2233
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hexham station (http://btwifi.com/find title=)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      Cash payments use ticket machine

      Card payments register with RingGo Code 5708

      Call 01138090070 or visit www.MyRingGo.com/register


      Email: [email protected]
      Phone number: 0800 200 6060

      Operator Name: Northern
      Name: Station Car Park
      Spaces: 100
      Charges:
      Daily: £2.20
      Weekly: £8.80
      Monthly: £34.00
      Annual: £352.00
      Note:

      Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60



      Number Accessible Spaces: 4
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

        Accessible spaces available


      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are available when the station is staffed and the Platform Bar is open.

  • Station Seating Areas

    • Seated Area: Note

      -

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.northernrailway.co.uk/travel/lost-property
    • Customer Service Note Telephone number: 0800 200 60 60
    • Information Systems DepartureScreensArrivalScreensAnnouncements
    • Lost Property Note Open 0700-2200 7 days per week
    • Lost Property Number 08002006060
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Saturday - 05:55 to 23:55
      Sunday - 09:00 to 21:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Platform 2
    • Penalty Fares NT
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      More information at www.northernrailway.co.uk/smart

  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Hexham: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Bateys Phone 01434 602500
    Acomb Phone 01434 605068
    Advanced Phone 01434 606565

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.