Hook Train Station
Address
Hook station
Station Approach / Road
Hook
Hampshire
RG27 9HS
Ticket office opening hours:
SATURDAY
08:00:00 - 12:00:00
WEEKDAYS
06:10:00 - 13:00:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Toilets
- Telephones
- Wi Fi
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Accesible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Help points are available on all platforms
- Helpline Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
- Helpline Contact Details 0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
-
National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Step Free Access Step-free category B2 station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
- Step Free Access Coverage Partial Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HOK.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Note
4 lockers and 20 cycle stand parking spaces
- Sheltered YES Yes
- Spaces 24
-
Type
Lockers
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hook station (https://www.btwifi.co.uk/find/?search=RG27+9HS title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Name: Hook Car Park
Spaces: 157
Charges:
Off-peak: £2.70
PerHour: £1.00
Daily: £5.40
Weekly: £21.50
Monthly: £75.20
ThreeMonthly: £225.60
Annual: £752.00
Saturday: £2.70
Sunday: £2.70
Note:RingGo Code 2046.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.70.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Number Accessible Spaces: 1
Accessible Spaces Note:Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible Car Park Equipment: No
Cctv: No
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
WEEKDAYS
07:30:00 - 19:00:00 - Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Information Systems DepartureScreens
- Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hook.
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
08:00:00 - 12:00:00
WEEKDAYS
06:10:00 - 13:00:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Outside station near to the ticket office
- Penalty Fares SW
- Smartcard Notes Hook ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
-
Ticket Vending Hours
FRIDAY
-
Local Taxis
Hook: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Station Phone 01256 767676 Marys Phone 01256 763288 Micks Phone 07780 000970
-
Other transportation
- Rail Replacement Services Bus Stop on Station Road, outside the Raven Hotel.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
