Horden Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Customer Help Point  2 help points in shelters and 2 in refuse points.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access

     Category A station, Ramped access to each platform, lengthy ramps between platforms, please allow plenty of time.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance will be given by the conductor.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 2

  • Sheltered No
  • Spaces 36
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Parking

  • Car Parking Details
    Operator Name: Managed by Durham County Council
    Name: Station Car Park
    Spaces: 0
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 08002006060
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Open 0700-2200 7 days per week
  • Lost Property Number 08002006060
  • Staffing Level No

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

     www.northernrailway.co.uk/smart

• Local Taxis

  Horden: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Chevron	Phone 0191 586 0222
  Peterlee	Phone 0191 586 2244
  Red Line	Phone 0191 518 2222

• Other transportation

  • Rail Replacement Services

    Rail replacement services pick up/drop off in the station car park.

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