Hoveton & Wroxham Train Station

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Hoveton & Wroxham Train Station

Address

Hoveton Wroxham station
Station Road
Hoveton
Norfolk
NR12 8UR

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Telephones

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours EVERYDAY
      08:00:00 - 20:00:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis Details of nearest taxis are shown on station information poster
    • Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards Norwich) - Under the canopy, fixed to the platform-facing wall of the former station building
      Platform 2 (for trains towards Cromer and Sheringham) - Under the canopy, fixed to the platform-facing wall of the former station building
    • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Nearest Stations with Facilities NRW
    • Step Free Access This station has step free access to both platforms via the pathway at the junction of Station Road and Belaugh Road, but not between platforms. Platform 2 (for trains towards Sheringham) is accessed via a subway, with approximately 50 metres between platforms.This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
      Assistance meeting point is on the platform.
    • Step Free Access Coverage Partial Station
    • Staff Help This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.What assistance is available for customers using this station?
      Board and alight
      Ramp Assistance
      Luggage (on and off train only)
      Ticket sale on board
      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
      By calling 0345 600 7245 (option 4)
      By selecting the help button on the ticket machine at this station
      By using one of the two Help Points at this station
      Assistance meeting point is on the platform.
  • Cycle Storage

    • Availability No
    • Closed Circuit TV No
    • Location

      There is a cycle parking area providing twenty spaces which can be accessed from the station car park, located next to the ticket machine and the ramped entrance to Platform 1 (for trains towards Norwich). There are also four cycle stands on Platform 1, next to the entrance onto the platform, and a further five cycle stands on Platform 2 (for trains towards Cromer and Sheringham) which are in between the ramped entrance to the platform and the former station building and canopy.

    • Sheltered No
    • Spaces 38
    • Type
      Stands
      Racks
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hoveton & Wroxham station (https://www.btwifi.co.uk/find/?search=NR12+8UR title=)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreens
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Hoveton and Wroxham: Rail Station has a cab office offering 10% discount on production of a valid train ticket. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    24/7 Phone 01603 782247
    Wroxham Phone 01603 782925
    There and Back Phone 01603 926618
  • Other transportation

    • Rail Replacement Services Rail replacement bus services pick up and drop off at the lay-by outside the main station entrance on Belaugh Road.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.