Ilford Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accesible Ticket Machine

    Accessible ticket machines are located at all entrances.

  • Customer Help Point Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Ilford has a Secure Station accreditation

  • National Key Toilets

    An accessible temporary toilet is located on Platform 4, which is operated with a radar key.

  • Step Free Access
    • Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
    • Step free access is not available from York Road Entrance.
    • Staff ramp assistance is always available.
    • Wheelchairs available from first to last train.
    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff are available to assist from the first to the last train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/static/documents/content/Ilford%20MAP.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    On platform 4

  • Sheltered YES Yes
  • Spaces No
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Ilford station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Platform 3

    Platform 4 - Accessible Toilet - Radar Key Required

• Station Seating Areas

  • Seated Area: Note

    Platform 3 - Waiting Rooms, Waiting Shelter available, Multiple covered seats under canopy.

    Platform 4 - Covered seats available under canopy.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: a href="https://tfl.gov.uk/help-and-contact/lost-property" Tf L Lost property/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 17.0240001678467px;0343 222 1234
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Excluding bank holiday
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:10 to 20:00
    Saturday - 06:10 to 20:00
    Sunday - 07:10 to 20:10

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster cards are available at Ticket Vending Machines at all entrances of this station.

  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available.

• Local Taxis

  Ilford: Rail Station is served by taxi ranks on nearby Balfour Road and on the High Road. Check availability before travelling, and pre-book if necessary. Major taxi network operators in London include:

  Fourstar	Phone 020 8822 2222
  Velox	Phone 020 3843 4702
  Atrus	Phone 020 8514 1422

• Other transportation

  • Rail Replacement Services

    Rail replacement bus services will depart from:

    High Road, Bus Stop L, for Westbound services

    Ilford Hill, Bus Stop F, for Eastbound services

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/qnj4 F Yf8a Z B G Qmz M Xh Y Rl/5fd6f6f2e0f0c5cb4d235953b53f1002/ C R L-089-091- D R- D- Ilford.pdf