Ipswich Train Station
Address
Ipswich station
Burrell Road
Ipswich
Suffolk
IP2 8AL
Ticket office opening hours:
SATURDAY
05:00:00 - 21:20:00
SUNDAY
07:15:00 - 22:00:00
WEEKDAYS
05:00:00 - 21:20:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- First Class Lounge
- Seated Area
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge YES Yes
- Help Points No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Helpline Hours
EVERYDAY
08:00:00 - 20:00:00 - Accessible Taxis Details of nearest taxis are shown on station information poster
- Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on Greater Anglia services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.greateranglia.co.uk/travel-information/assisted-travel title=).
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Helpline Contact Details
Phone number: 0800 028 28 78
- Helpline Contact URL https://www.greateranglia.co.uk/travel-information/assisted-travel
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Impared Access Ticket Gate
Ipswich station has Secure Station Acreditation
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Step Free Access
This station has step free access to all platforms via lifts.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
Assistance meeting point is the customer service office on the main concourse. - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note First and Ipswich Buses operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) and www.ipswichbuses.co.uk (http://www.ipswichbuses.co.uk) font-family: calibri; font-family: calibri; Ipswich Buses routes 15/15A and 16 and First route 66 link the rail station forecourt with the town centre. Ipswich Buses routes 12 and 13 stop close by in Ranelagh Road. Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info (http://www.plusbus.info/)
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Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note 10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk)
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Location
There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
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Note
A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).
Other spaces are available.
- Sheltered YES Yes
- Spaces 200
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Type
Compounds
Stands
Racks
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Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
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Parking
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Car Parking Details
Parking 1:
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 426
Charges:
Off-peak: £10.00
PerHour: £1.20
Daily: £11.00
Weekly: £44.00
Monthly: £158.00
ThreeMonthly: £428.00
Annual: £1,540.00
Saturday: £7.70
Sunday: £7.70
Note:£11.60 Weekend fare (from 1000 Friday - 0400 Monday)
£70.00 Flexi ticket
Number Accessible Spaces: 9
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/ipswich-station-g-anglia/
Parking 2:
Phone number: 0345 050 7080
Operator Name: National Car Parks
Name: Premium Bay
Spaces: 0
Charges:
Annual: £2,850.00
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Url: https://www.nationalrail.co.uk/
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Car Parking Details
Parking 1:
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
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Customer Service Note
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day. - Information Systems DepartureScreensArrivalScreensAnnouncements
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
SATURDAY
05:00:00 - 21:20:00
SUNDAY
07:15:00 - 22:00:00
WEEKDAYS
05:00:00 - 21:20:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
- Smartcard Notes https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard (https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard title=)
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Ticket Vending Hours
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Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
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Ticket Vending Hours
FRIDAY
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Taxi Information
- Availability YES Yes
- Note Taxi rank located at front of station
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Local Taxis
Ipswich: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Ipswich Phone 01473 405405 Hawk Phone 01473 222222 Avenue Phone 01473 888888
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Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
