Ipswich Train Station

Address

Ipswich station
Burrell Road
Ipswich
Suffolk
IP2 8AL

Ticket office opening hours:

Monday - Friday - 05:00 to 21:20
Saturday - 05:00 to 21:20
Sunday - 07:15 to 22:00

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

First Class Lounge
Seated Area
Trolleys
Station Buffet
Toilets
Baby Change
Wi Fi
Post Box
Atm Machine
Shops

Station overview

Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge YES Yes
- Help Points No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
- Accessible Taxis
  Details of nearest taxis are shown on station information poster
- Helpline YES Yes
- Helpline Contact Details Phone number: 0800 028 28 78
- Helpline Contact URL https://www.greateranglia.co.uk/travel-information/assisted-travel
- Impared Access Ticket Gate
  Ipswich station has Secure Station Acreditation
- Step Free Access
  This station has step free access to all platforms via lifts.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the customer service office on the main concourse.
  
  Coverage: whole Station
- Step Free Access Coverage Whole Station
- Staff Help
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on one of the ticket machines at this station

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note First and Ipswich Buses operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) and www.ipswichbuses.co.uk (http://www.ipswichbuses.co.uk) font-family: calibri; font-family: calibri; Ipswich Buses routes 15/15A and 16 and First route 66 link the rail station forecourt with the town centre. Ipswich Buses routes 12 and 13 stop close by in Ranelagh Road. Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info (http://www.plusbus.info/)

Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note 10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk)
- Location
  There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
- Note
  A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).
  
  Other spaces are available.
- Sheltered YES Yes
- Spaces 200
- Type
  Compounds
  Stands
  Racks

Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes

Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details Parking 1:
  Email: [email protected]
  Phone number: 0345 050 7080
  
  Operator Name: National Car Parks Ltd
  Name: Station Car Park
  Spaces: 426
  Charges:
  Off-peak: £10.00
  PerHour: £1.20
  Daily: £11.00
  Weekly: £44.00
  Monthly: £158.00
  ThreeMonthly: £428.00
  Annual: £1,540.00
  Saturday: £7.70
  Sunday: £7.70
  Note:
  £11.60 Weekend fare (from 1000 Friday - 0400 Monday)
  £70.00 Flexi ticket
  
  Number Accessible Spaces: 9
  Accessible Spaces Note:
  Parking is free for disabled customers displaying a valid International Blue Badge
  
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Monday - Friday - Open 24 hours
  Saturday - Open 24 hours
  Sunday - Open 24 hours
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/ipswich-station-g-anglia/
  
  Parking 2:
  Phone number: 0345 050 7080
  
  Operator Name: National Car Parks
  Name: Premium Bay
  Spaces: 0
  Charges:
  Annual: £2,850.00
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Url: https://www.nationalrail.co.uk/

Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note
  There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00

Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours Monday - Friday - 05:00 to 21:20
  Saturday - 05:00 to 21:20
  Sunday - 07:15 to 22:00

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
- Smartcard Notes Smartcard Issued: Yes
  Smartcard Validator: Yes
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Taxi Information
- Availability YES Yes
- Note Taxi rank located at front of station

Local Taxis

Ipswich: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:


Ipswich	Phone 01473 405405
Hawk	Phone 01473 222222
Avenue	Phone 01473 888888

Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services
  Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Ipswich Train Station

Ipswich Train Station

Address

Ticket office opening hours:

Station facilities

Station overview

Accessibility

Baggage Services

Bus information

Cycle Storage

Dining and Shopping

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Hours

Ticketing Services & Information

Taxi Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links