| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help points available by the shelter on each platform
- Helpline 1
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Step Free Access
This station has step free access to each platform via a ramped footbridge.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Irregular Local Buses
-
Cycle Storage
- Availability 1
- Closed Circuit TV No
-
Location
There are ten cycle stands and two cycle lockers which are all adjacent to Platform 1 (for trains towards Bury St Edmunds and Ipswich) and these can be accessed from the station car park.
- Sheltered No
- Spaces 22
-
Type
Lockers
Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Kennett station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 600 7245
Operator Name: Greater Anglia
Name: Station Car Park
Spaces: 12
Free: true
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Staffing Level No
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Local Taxis
Kennett: Rail Station has neither a taxi rank nor a cab office. Consider using the following alternative stations:
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services do not serve this station. Customers are advised to use either Bury St Edmunds or Newmarket stations for rail replacement services.
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
