Lancaster Train Station

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Lancaster Train Station

Address

Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW

Ticket office opening hours:

SATURDAY
05:15:00 - 19:45:00
SUNDAY
09:30:00 - 20:00:00
WEEKDAYS
05:15:00 - 19:45:00

Get directions
Live Departures
Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Waiting Room
  • Trolleys
  • Station Buffet
  • Toilets
  • Baby Change
  • Telephones
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours SATURDAY
      04:50:00 - 23:30:00
      SUNDAY
      08:00:00 - 22:45:00
      WEEKDAYS
      04:50:00 - 23:30:00
    • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
    • Helpline Contact Details 08000 158 123 (08000 158 124 Textphone)
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets

      The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.

    • Step Free Access Category A - This station has step-free access to all platformsLifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
    • Step Free Access Coverage Whole Station
    • Staff Help Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note Leisure Lakes Bikes103 Penny Street, Lancaster
      01524 844389
      [email protected] (mailto:[email protected] title=)
      www.leisurelakesbikes.com (http://www.leisurelakesbikes.com title=)
    • Location

      Platform 1 (south end)120 Stands

      Platform 3 (middle) 16

      Platform 4 (North End), 12 Stands

      Platform 5, 40 Stands

    • Note

      120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)

    • Sheltered YES Yes
    • Spaces 188
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

  • Parking

    • Car Parking Details
      Address:
      Meeting House Lane
      Lancaster
      LA1 5NW

      Operator Name: Avanti West Coast
      Name: Lancaster Car Park
      Spaces: 163
      Charges:
      Daily: £12.50
      Monthly: £166.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £4.50
      Sunday: £4.50
      Note:

      For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.

      Different rates apply to non-rail users - please speak to a member of staff.



      Number Accessible Spaces: 5
      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.

      Toilets are open while the station is open.

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 0345 528 0253
    • Lost Property: URL https://avantiwestcoast.missingx.com/
    • Customer Service Note There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information.​​​​​​​Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
      Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
    • Information Systems DepartureScreensArrivalScreensAnnouncements
    • Lost Property Number 0345 528 0253
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      05:15:00 - 19:45:00
      SUNDAY
      09:30:00 - 20:00:00
      WEEKDAYS
      05:15:00 - 19:45:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines can be found in the ticket hall and on platform 3
    • Penalty Fares VT
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Availability YES Yes
    • Note Taxi rank can be found outside the entrance adjacent to platform 3.
  • Local Taxis

    Lancaster: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

    32090-35666 Phone 01524 32090
    One A Cab Phone 01524 840888
    Johns Phone 01524 845210
  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.