Lancaster Train Station

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Address

Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW

Ticket office opening hours:

Monday - Friday - 05:15 to 19:45
Saturday - 05:15 to 19:45
Sunday - 09:30 to 20:00

Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Waiting Room
  • Trolleys
  • Station Buffet
  • Toilets
  • Baby Change
  • Telephones
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 04:50 to 23:30
      Saturday - 04:50 to 23:30
      Sunday - 08:00 to 22:45
    • Helpline
    • Helpline Contact Details

      08000 158 123 (08000 158 124 Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets

      The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.

    • Step Free Access

      Category A - This station has step-free access to all platforms

      Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Lancaster station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details
      Address:
      Meeting House Lane
      Lancaster
      LA1 5NW

      Operator Name: Avanti West Coast
      Name: Lancaster Car Park
      Spaces: 163
      Charges:
      Daily: £12.50
      Monthly: £166.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £4.50
      Sunday: £4.50
      Note:

      For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.

      Different rates apply to non-rail users - please speak to a member of staff.



      Number Accessible Spaces: 5
      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - Open 24 hours
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.

      Toilets are open while the station is open.

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room
    • Lost Property Phone number: 0345 528 0253
    • Lost Property: URL https://avantiwestcoast.missingx.com/
    • Customer Service Note There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0345 528 0253
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:15 to 19:45
      Saturday - 05:15 to 19:45
      Sunday - 09:30 to 20:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines can be found in the ticket hall and on platform 3
    • Penalty Fares VT
  • Taxi Information

    • Availability YES Yes
    • Note Taxi rank can be found outside the entrance. 
  • Local Taxis

    Lancaster: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

    32090-35666 Phone 01524 32090
    One A Cab Phone 01524 840888
    Johns Phone 01524 845210
  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.