London Cannon Street Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accessible Taxis

    Accessible taxis are located on Dowgate Hill, left of the station.

  • Accesible Ticket Machine

    Available during station opening hours

  • Booking Office Counter

    All ticket counters have been lowered at this station.

  • Helpline No
  • Helpline Contact Details

    If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.

  • Impared Mobility Set Down

    There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street  and on Dowgate Hill.

  • National Key Toilets

    These are located near platform 7 and are operated by a radar key.

  • Step Free Access

    There is step free access at street level from left side main station entrance to concourse level.

    There are two lifts:

    Lift 1, East side concourse from to Concourse / Street level

    Lift 2, West side concourse to London Underground ticket hall and street level, but not platforms. Available only when the underground station is open.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Help is available at the ticket office (when open) or by contacting any member of station staff at the ticket gates. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Buses can be found on near by streets. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here (http://www.tfl.gov.uk/modes/buses/?cid=fs013)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Electric bikes & scooters are prohibited.

  • Note

    Electric bikes & scooters are prohibited.

  • Sheltered YES Yes
  • Spaces 56

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    Outside the station

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around London Cannon Street station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    These are beside the ticket office located near platform 7. There are also a baby changing facilities here

• Station Seating Areas

  • Seated Area: Note

    Ticket office lounge.

• Station Information

  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Southeastern
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Available during station opening hours
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:15 to 19:40

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On concourse
  • Oyster Notes

    Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

  • Penalty Fares NR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Taxi Information

  • Availability YES Yes
  • Note On Cloak Lane off Dowgate Hill, left on exiting main station entrance

• Local Taxis

  London Cannon Street: Rail Station is served by a taxi rank. Check availability before travelling, and pre-book if necessary. Consider using the following operators:

  Dial-a-cab	Phone 020 7908 0207