London St Pancras (Eurostar) Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Helpline No
  • Impared Mobility Set Down

    A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.

    The drop off zone leads directly to the Eurostar departures.

  • National Key Toilets

    Toilet attendants are available.

  • Step Free Access

    The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes
  • Note Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour.The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport. Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A. Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour. Luton Airport:A direct train service operates from St Pancras to Luton Airport Parkway several times an hour.

• Baggage Services

  • Left Luggage: Available YES Yes
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SPX.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    To the rear of the ground and first level of the car park.

  • Sheltered YES Yes
  • Spaces 34
  • Type Racks

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Mail and Express Services

  • Post Box: Note

    Outside the station

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around St Pancras International station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes

• Station Seating Areas

  • Seated Area: Note

    Available throughout the station.

• Station Information

  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change YES Yes
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Platforms 1-4 and 11-13, along with the domestic departures areasare managed by High Speed 1 (London and Continental Stations) (http://highspeed1.co.uk/).Platforms 5-10and the international departures areas are managed by Eurostar (http://www.eurostar.com/uk-en). Platforms A and B and the areas on the low level part of St Pancras,are managed by Network Rail (http://www.nationalrail.co.uk/tocs_maps/tocs/NR.aspx).
  • Information Systems DepartureScreensArrivalScreens
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability YES Yes
  • Metro: Note The underground station Kings Cross St Pancras leads directly into St Pancras International and is better connected than any other London station with 6 of the major tube lines running through it - Victoria, Hammersmith and City, Piccadilly, Circle Metropolitan line and Northern. Please refer to Transport for London (http://www.tfl.gov.uk/ title=TFL ) for journey times.

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 04:30 to 21:30
    Saturday - 05:30 to 21:00
    Sunday - 06:30 to 21:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Office and Opposite Departures
  • Penalty Fares ES
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information

  • Availability YES Yes
  • Note PICKUP - Midland Road: Currently the taxi pick up is located next to First Capital Connect station entrance. Soona large covered queuing areawill beavailable halfway along the lower concourse where passengers can wait for marshalled taxis.DROP OFF - Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK .

• Local Taxis

  St Pancras International: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

  Dial-a-cab	Phone 020 7908 0207