Lowestoft Train Station

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Lowestoft Train Station

Address

Lowestoft station
Denmark Road
Lowestoft
Suffolk
NR32 2EG

Ticket office opening hours:

SATURDAY
06:40:00 - 17:05:00
SUNDAY
08:00:00 - 16:15:00
WEEKDAYS
06:40:00 - 17:05:00

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Live Arrivals
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Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Baby Change
  • Wi Fi
  • Post Box
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours EVERYDAY
      08:00:00 - 20:00:00
    • Impaired Access Staff Help Hours SATURDAY
      06:40:00 - 17:05:00
      SUNDAY
      08:00:00 - 16:15:00
      WEEKDAYS
      06:40:00 - 17:05:00
    • Accessible Taxis Details of nearest taxis are shown on station information poster
    • Customer Help Point Help points can be found at the following location(s):Platform 2 - At the side entrance to the station, opposite the cycle park and fixed to the brick wall of the station building
      Platforms 2 & 3 - On the station courtyard and adjacent to the ticket machine, fixed to the grey post beneath the customer information screens
    • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Nearest Stations with Facilities NRW
    • Step Free Access This station has step free access to all platforms.This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 (https://www.orr.gov.uk/media/10955 title=)
      Assistance meeting point is the ticket office.
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.What assistance is available for customers using this station?
      Board and alight
      Ramp assistance
      Luggage (on and off train only)
      Ticket sale on board
      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
      By speaking with a member of station staff
      By calling 0345 600 7245 (option 4)
      By selecting the help button on the ticket machine at this station
      By using one of the two Help Points at this station
  • Cycle Storage

    • Availability No
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note margin: 0in 0in 0pt;Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
    • Location

      There are 10 cycle stands in the far corner of the station courtyard, and a secure cycle parking compound providing 40 spaces is located next to the side entrance to the station, adjacent to Platform 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.

    • Note

      There is a 40-space secure cycle park, plus 10 cycle hoops.

    • Sheltered YES Yes
    • Spaces 60
    • Type
      Compounds
      Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Lowestoft station (http://btwifi.com/find title=)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 97
      Charges:
      Off-peak: £5.50
      PerHour: £1.20
      Daily: £5.50
      Weekly: £20.90
      Monthly: £99.00
      ThreeMonthly: £283.00
      Annual: £993.00
      Saturday: £2.75
      Sunday: £2.75

      Number Accessible Spaces: 6
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - Open 24 hours
      Saturday - Open 24 hours
      Sunday - Open 24 hours
      Url: https://www.ncp.co.uk/find-a-car-park/car-parks/lowestoft-station-g-anglia/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The male and the female toilets are located in the station building and can be accessed from the ticket hall. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times:

      Monday - Friday 07:30 - 17:05Saturday 07:30 - 17:05Sunday 08:45 - 16:15

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
      Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      06:40:00 - 17:05:00
      SUNDAY
      08:00:00 - 16:15:00
      WEEKDAYS
      06:40:00 - 17:05:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Local Taxis

    Lowestoft: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

    Atlas Phone 01502 500000
    Harbour Cabs Phone 01502 507299
    Bluebird Phone 01502 565656
  • Other transportation

    • Cycle Hire YES Yes
    • Port YES Yes
    • Port Station for the Port of Lowestoft
    • Rail Replacement Services Rail replacement bus services pick up and drop off at the bus stops in the interchange area, just outside the station and adjacent to Platform 2.

Direct CrossCountry Routes

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