Address
Maidstone East station
Station Road
Maidstone
Kent
ME14 1QN
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 06:00 to 20:00
Sunday - 07:45 to 20:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:30 to 01:00
Saturday - 05:30 to 01:00
Sunday - 07:00 to 23:59 -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
platform 1
- Customer Help Point On platform
- Helpline
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Platform 1- Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
This is a category B1 station. Step free access to platform 1 for services towards London from the main side entrance. Step free access to platform 2 for services away from London. Step free access to platform 3, terminal platform, for services towards London. There is step free interchange via road and steep paths in excess of 200 metres. From the Ticket office the step free access to all platforms is via the station forecourt.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/MDE.pdf)
-
Cycle Storage
- Availability
- Closed Circuit TV
- Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk (http://www.bromptondock.co.uk/)
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Maidstone East station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 524
Charges:
Off-peak: £7.20
Daily: £8.00
Weekly: £33.30
Monthly: £125.80
ThreeMonthly: £374.00
SixMonthly: £749.00
Annual: £1,298.00
Saturday: £6.30
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £8.50
Off peak evening rate (after 18:00) - £4.00
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Platform 1 - Available during staffing hours
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 06:00 to 20:00
Sunday - 07:45 to 20:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Taxi Information
- Availability YES Yes
- Note platform 2 exit
-
Local Taxis
Maidstone East: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Cavalier Phone 01622 754000 Sapphire Phone 01622 663000 1st Capital Phone 01622 210155
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Bus stop N on Week St (what 3 words: grapes.drift.sang).
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
