Malvern Link Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours FRIDAY
    06:30:00 - 18:00:00
    MONDAY
    06:30:00 - 13:00:00
    SATURDAY
    08:00:00 - 14:00:00
    THURSDAY
    06:30:00 - 13:00:00
    TUESDAY
    06:30:00 - 13:00:00
    WEDNESDAY
    06:30:00 - 13:00:00
  • Accessible Public Telephone Public telephones are not accessible
  • Accessible Taxis Accessible taxis are not available
  • Booking Office Counter

    1 to 1 contact with ticket office staff

  • Helpline We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here (https://www.nationalrail.co.uk/stations_destinations/passenger-assist.aspx title=).
  • Helpline Contact Details 0800 0248998
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
  • National Key Toilets

    N/A

  • Nearest Stations with Facilities GMV
  • Step Free Access This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at uhttps://www.orr.gov.uk/media/10955/u (https://www.orr.gov.uk/media/10955 title=)  The assistance meeting point is at the ticket office during available opening times. When station staff arent available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   
  • Step Free Access Coverage Partial Station
  • Staff Help This station is staffed part time.  This means that during staff help available opening times your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/MVL.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 25
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Malvern Link station (https://www.btwifi.co.uk/find/?search=WR14+1SW title=)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 28
    Charges:
    Daily: £3.50
    Weekly: £13.30
    Monthly: £17.00
    Annual: £161.00
    Saturday: £1.20
    Sunday: £1.20
    
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
    **Malvern Link Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours FRIDAY
    06:30:00 - 18:00:00
    MONDAY
    06:30:00 - 13:00:00
    SATURDAY
    08:00:00 - 14:00:00
    THURSDAY
    06:30:00 - 13:00:00
    TUESDAY
    06:30:00 - 13:00:00
    WEDNESDAY
    06:30:00 - 13:00:00

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Permit to Travel machine is available for use when the Ticket Office is closed.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticket Vending Hours

  • Ticket Vending Hours FRIDAY
    00:00:00 - 23:59:59
    MONDAY
    00:00:00 - 23:59:59
    SATURDAY
    00:00:00 - 23:59:59
    SUNDAY
    00:00:00 - 23:59:59
    THURSDAY
    00:00:00 - 23:59:59
    TUESDAY
    00:00:00 - 23:59:59
    WEDNESDAY
    00:00:00 - 23:59:59

• Taxi Information

  • Availability YES Yes
  • Note Link 01684 566665

• Local Taxis

  Malvern Link: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Malvern Link	Phone 01684 892828
  Alpha	Phone 07411 976464
  Classic	Phone 01684 891010

• Other transportation

  • Rail Replacement Services Rail replacement vehicles will operate from either side of A449 Worcester Road, adjacent to the station and fire station.Please check your destination before boarding.
    Please click here for walking directions from the station to the rail replacement bus stop. (https://maps.app.goo.gl/HpdWMbeiZ1X19opB8 title=)
    Please click here for a directional video to the rail replacement bus stop. (https://youtu.be/k5ts6UgEPPM title=)