Marston Green Train Station
Address
Marston Green station
Holly Lane
Marston Green
West Midlands
B37 7AB
Ticket office opening hours:
Mon,Tue,Wed,Thu - 06:15 to 19:00
Friday - 06:15 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 14:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
Station overview
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Mon,Tue,Thu - 06:15 to 19:00
Friday - 06:15 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 14:00 -
Accessible Taxis
Accessible taxis are not available
-
Booking Office Counter
by member of staff on duty
- Customer Help Point On both platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
Impared Mobility Set Down
Car park
-
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Airport
- Availability YES Yes
- Note No
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/MGN.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note No
- Sheltered YES Yes
- Spaces 15
-
Type
Stands
Lockers
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Marston Green station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Operator Name: Transport for West Midlands
Name: Station Car Park
Spaces: 102
Free: true
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Thursday 06:15-19:00, Friday 06:15-20:00, Saturday 08:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Marston Green is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:15 to 19:00
Friday - 06:15 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 14:00
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:15 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is located in the Booking Hall.
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Marston Green Cars 0500 34555
-
Local Taxis
Marston Green: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators or alternative station:
Sovereign Phone 0121 711 4000 Abba Phone 0121 786 1000
-
Other transportation
- Cycle Hire YES Yes
- Port YES Yes
- Port No
-
Rail Replacement Services
Rail replacement vehicles will operate from the bus stops at the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
