Matlock Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Accessible Taxis

    Taxi number displayed on useful information poster

  • Customer Help Point none
  • Helpline
  • Helpline Contact Details

    08000 11 33 23

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B

    Level access to single platform. 

    This station has tactile paving at the edge of the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance provided by on-train staff. 

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/MAT.pdf)

• Cycle Storage

  • Availability
  • Closed Circuit TV

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Matlock station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Operator Name: East Midlands Railway
    Name: Station Car Park. ( Pay by Ring G O available) www.myringgo.co.uk/parkinglocator/23320
    Spaces: 37
    Charges:
    Daily: £4.50
    Weekly: £14.00
    Monthly: £45.00
    ThreeMonthly: £122.00
    SixMonthly: £244.00
    Annual: £450.00
    Saturday: £2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room
  • Lost Property Phone number: 03457 125678
    
    Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 03457 125678
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares EM

• Taxi Information

  • Availability YES Yes
  • Note There is no official taxi rank, however, taxis do pick up and drop off at this station.

• Local Taxis

  Matlock: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Fox	Phone 01629 583333
  Matlock	Phone 01629 584195
  Cruz	Phone 07775 958881

• Other transportation

  • Rail Replacement Services

    New bus station interchange