Merthyr Tydfil Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  • Customer Help Point Ticket office for advice only
  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B2.

    Step free access to the platform from the car park.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey. Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.

  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    There are Inpost Lockers available at this Station. Location: Next to the Ticket Office

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Merthyr Tydfil station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 03333211202
    
    Operator Name: Transport for Wales
    Name: Station Car Park
    Spaces: 35
    Free: true
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Url: https://www.apcoa.co.uk/find-parking/locations/merthyr/merthyr-tydfil-station-merthyr

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: a href="https://tfw.missingx.com/" Transport for Wales/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:15 to 15:50
    Saturday - 08:15 to 16:50
    Sunday

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares
    Train Operator: AW
    Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

• Local Taxis

  Merthyr Tydfil: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  A2B	Phone 01685 374444
  Phils	Phone 01685 374374
  Victoria	Phone 01685 382265

• Other transportation

  • Rail Replacement Services

    The rail replacement bus stop is at the station entrance.