MetroCentre Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Customer Help Point none
  • Helpline 1
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access
    • Category A Station

    Access via lifts that operate whilst ever services are operating through the station. 

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note None close by. Busline 0871 200 2233

• Cycle Storage

  • Availability
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No
  • Type Compounds

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around MetroCentre station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

• Local Taxis

  Metrocentre: Rail Station has a taxi rank on the south side. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

  Dean	Phone 0191 444 4444
  Albion	Phone 0191 224 4996
  LA	Phone 0191 287 7777

• Other transportation

  • Rail Replacement Services

    Rail replacement services pick up/drop off at the bus stop on the station front.

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    Rail Replacement Map: https://images.nationalrail.co.uk/e8xgegruud3g/6rz2jy Z M T0 Hi Kfuen Jg S Kd/efc8139b7d750b95e6f5d42991df212f/ Metro_ Centre.jpg