Middlesbrough Train Station
Address
Middlesbrough station
Zetland Road
Middlesbrough station
Cleveland
TS1 1EG
Ticket office opening hours:
Monday - Friday - 05:30 to 19:30
Saturday - 05:30 to 19:30
Sunday - 08:15 to 19:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Shops
Station overview
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 05:15 to 23:15
Saturday - 05:15 to 23:15
Sunday - 08:00 to 23:15 - Customer Help Point Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Helpline YES Yes
-
Helpline Contact Details
0800 107 2149
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
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National Key Toilets
The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
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Step Free Access
This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/MBR.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Storage Locations:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
- Sheltered YES Yes
- Spaces 114
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Middlesbrough station (http://www.o2wifi.co.uk/hotspot/)
- Telephone: Usage Type Cards And Coins
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Parking
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Car Parking Details
Phone number: 01895 262 122
Operator Name: Trans Pennine Express
Name: Station Car Park
Spaces: 135
Charges:
Daily: £2.40
Weekly: £11.50
Monthly: £40.00
ThreeMonthly: £100.00
Annual: £310.00
Saturday: £2.40
Sunday: £2.40
Note:The Daily Car Parking rate is valid until 2359hrs on the day of issue, and does not extend in to the following day
Number Accessible Spaces: 0
Accessible Spaces Note:Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Customers can purchase their car parking tickets via the A P C O A Connect app or website.
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
Phone number: 01895 262 122
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on the station concourse.
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 352 600 1671
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note To speak to a member of our team please call 0345 600 1671
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 352 600 1671
- Staffing Level YES Yes
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:30
Saturday - 05:30 to 19:30
Sunday - 08:15 to 19:00
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares TP
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSmartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Taxi Information
- Availability YES Yes
- Note The nearest taxi rank is at the Bridge Street entrance to the station.
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Local Taxis
Middlesbrough: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Borough Phone 01642 591000 Euro Phone 01642 224499 A1 Phone 01642 461444
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Other transportation
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Rail Replacement Services
Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
