| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help point available in car park
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
- Nearest Stations with Facilities MNG
-
Step Free Access
This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Manningtree) is via the barrow crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
There is a cycle parking area providing twenty spaces which can be located just outside the entrance on to the platforms, next to the ticket machine and the blue Amazon Hub locker.
-
Note
10Sheffield Stand spaces
- Sheltered No
- Spaces 20
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Mistley station (http://btopenzone.hotspot-directory.com)
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 600 7245
Operator Name: Greater Anglia
Name: Station Car Park
Spaces: 6
Free: true
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine No
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Local Taxis
Mistley: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator or alternative station:
Stour Phone 01206 393935
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services pick up and drop off on the main road, outside the station entrance.
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
