Moorfields Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - 07:00 to 19:00
  • Impaired Access Staff Help Hours Saturday - 05:31 to 00:14
    Sunday - 07:41 to 00:14
  • Accessible Taxis

    www.traintaxi.co.uk

  • Booking Office Counter

    All disabled passengers will be offered assistance by station staff.

  • Helpline YES Yes
  • Helpline Contact Details

    0151 555 1111

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category A: "œThis station has step free access to all platforms / the platform" Platforms via Moorfields entrance are accessible via lifts. However the Old Hall Street entrance has no disabled access.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport

  • Availability YES Yes
  • Note The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for Liverpool John Lennon Airport when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note For onward travel information click text-decoration: underline; here (http://www.merseytravel.gov.uk/Pages/Welcome.aspx) or contact the Traveline on 0871 200 2233

• Cycle Storage

  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Entrance to station

  • Note

    Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

  • Sheltered No
  • Spaces No

• Dining and Shopping

  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services

  • Post Box: Note

    Outside the station

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Moorfields station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms

  • Toilets No
  • Baby Change YES Yes
  • Toilets Note Moorfields Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

    The National key toilets are located in the Concourse at the Moorfields Entrance of the station; these toilets are operated by a radar key. Access to the National key toilets is controlled by the barrier line station staff.

• Station Information

  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 0151 955 2368
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0151 955 2368
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Saturday - 05:21 to 00:13
    Sunday - 07:41 to 00:13

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Station concourse
  • Penalty Fares ME
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

• Taxi Information

  • Availability YES Yes
  • Note www.traintaxi.co.uk (http://www.traintaxi.co.uk) 

• Local Taxis

  Moorfields: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Radio	Phone 0151 207 4483
  Davy Liver	Phone 0151 708 7080

• Other transportation

  • Rail Replacement Services

    Moorfields Station, Moorfields , Liverpool L2