Nailsea Backwell Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday
    Saturday
    Sunday
  • Helpline No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set down space is available on Station Close.

  • Nearest Stations with Facilities The nearest station with more facilities is Plymouth
  • Step Free Access

    Step-free category B3 station - "œSome step-free access, may be in one direction only." Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/NLS.pdf)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    access road

  • Sheltered YES Yes
  • Spaces 20
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details Phone number: 01934 888 888
    
    Address:
    Station Road
    Backwell
    BS48 3LH
    
    Operator Name: North Somerset Council
    Name: Council Managed Car Park
    Spaces: 268
    Number Accessible Spaces: 7
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - Open 24 hours
    Saturday - Open 24 hours
    Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets No
  • Baby Change No

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 06:30 to 09:45

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Platforms 2 near the shelter
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcard Accepted

• Local Taxis

  Nailsea and Backwell: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  Backwell	Phone 01275 799999
  Nailsea	Phone 01275 797779
  Annas	Phone 01275 855528

• Other transportation

  • Rail Replacement Services

    Bus stop on Station Road, or as directed by signs.