Newmarket Train Station

Address

Newmarket station
Station Approach
Newmarket
Suffolk
CB8 9BB

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Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area

Station overview

Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
- Accessible Taxis
  Details of nearest taxis are shown on station information poster
- Customer Help Point Help points can be found at the following location(s):Platform 1 (for trains towards both Cambridge and Ipswich) - In between the first waiting shelter and the blue Amazon hub locker, fixed to the grey post beneath the customer information screens in the middle of the platform
- Helpline No
- Helpline Contact Details
  801 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note
  08:00 - 20:00
- Nearest Stations with Facilities CBG
- Step Free Access
  This station has step free access to the single platform for trains towards both Ipswich and Cambridge.
  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on the platform.
  
  Coverage: partial Station
- Step Free Access Coverage Partial Station
- Staff Help
  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp Assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using the Help Point at this station
  Assistance meeting point is on the platform.

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Cycle Storage
- Availability No
- Closed Circuit TV No
- Location
  There are five covered cycle stands and a sheltered cycle parking area providing 68 spaces which are all located beyond the waiting shelters on Platform 1 (for trains towards both Cambridge and Ipswich).
- Sheltered YES Yes
- Spaces 78
- Type
  Stands
  Racks

Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No

Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Newmarket station (https://www.btwifi.co.uk/find/?search=CB8+9BB title=)
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details Email: [email protected]
  Phone number: 0330 123 5247
  
  Operator Name: Saba Park Services U K Limited
  Name: Station Car Park
  Spaces: 11
  Charges:
  Daily: £3.00
  Annual: £328.00
  
  Number Accessible Spaces: 1
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Monday - Sunday - Open 24 hours
  Url: https://www.sabaparking.co.uk

Restrooms
- Toilets No
- Baby Change No

Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Information Systems DepartureScreens
- Staffing Level YES Yes

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
- Smartcard Notes Smartcard Issued: No
  Smartcard Validator: Yes

Ticket Vending Hours
- Ticket Vending Hours FRIDAY
  00:00:00 - 23:59:59
  MONDAY
  00:00:00 - 23:59:59
  SATURDAY
  00:00:00 - 23:59:59
  SUNDAY
  00:00:00 - 23:59:59
  THURSDAY
  00:00:00 - 23:59:59
  TUESDAY
  00:00:00 - 23:59:59
  WEDNESDAY
  00:00:00 - 23:59:59

Taxi Information
- Availability YES Yes
- Note Skyline Taxis - 01638 515151

Local Taxis

Newmarket: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:


247	Phone 01638 500500
Newmarket	Phone 01638 606060
Newtax	Phone 01638 561561

Other transportation
- Rail Replacement Services
  Rail replacement bus services pick up and drop off at the bus stop on Green Road, in front of the station entrance.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Newmarket Train Station

Newmarket Train Station

Address

Station facilities

Station overview

Accessibility

Baggage Services

Cycle Storage

Dining and Shopping

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Services & Information

Ticket Vending Hours

Taxi Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links