Northallerton Train Station
Address
Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN
Ticket office opening hours:
SATURDAY
05:30:00 - 18:30:00
SUNDAY
09:00:00 - 18:30:00
WEEKDAYS
05:30:00 - 18:30:00
Live Departures
Live Arrivals
Update
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
SATURDAY
05:30:00 - 18:30:00
SUNDAY
09:00:00 - 18:30:00
WEEKDAYS
05:30:00 - 18:30:00 - Customer Help Point Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Helpline
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains. - Helpline Contact Details 0800 107 2149
- Helpline Contact URL https://www.nationalrail.co.uk/
- Helpline Open Note The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
-
National Key Toilets
The accessible toilets are located in the station building, these toilets don't require a radar key.
- Step Free Access This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to the subway and both platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
- Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/NTR.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Location
2 Tier Stands located outside the ticket office.
- Sheltered YES Yes
- Spaces 72
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Northallerton station (https://www.o2wifi.co.uk/hotspot/ title=)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 01895 262 122
Operator Name: Trans Pennine Express
Name: Station Car Park
Spaces: 272
Charges:
Daily: £6.80
Weekly: £30.00
Monthly: £90.00
ThreeMonthly: £230.00
Annual: £690.00
Saturday: £6.80
Sunday: £6.80
Note:The Daily Car Parking rate is valid until 2359hrs on the day of issue, and does not extend in to the following day
Number Accessible Spaces: 10
Accessible Spaces Note:Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Customers can purchase their car parking tickets via the A P C O A Connect app or website.
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Phone number: 01895 262 122
-
Rental Car
- Availability No
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located in the station building.
-
Station Hours
-
Station Hours
MONDAY - SATURDAY
05:30:00 - 18:30:00
SUNDAY
09:00:00 - 18:30:00
-
Station Hours
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 353 600 1671
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note To speak to a member of our team, please call: 0345 600 1671.
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 353 600 1671
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
SATURDAY
05:30:00 - 18:30:00
SUNDAY
09:00:00 - 18:30:00
WEEKDAYS
05:30:00 - 18:30:00
-
Ticket Office Hours
SATURDAY
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note The ticket office is located by the main car park and not on the station platforms.
- Penalty Fares TP
- Smartcard Notes Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Ticket Vending Hours
-
Ticket Vending Hours
FRIDAY
00:00:00 - 23:59:59
MONDAY
00:00:00 - 23:59:59
SATURDAY
00:00:00 - 23:59:59
SUNDAY
00:00:00 - 23:59:59
THURSDAY
00:00:00 - 23:59:59
TUESDAY
00:00:00 - 23:59:59
WEDNESDAY
00:00:00 - 23:59:59
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Ticket Vending Hours
FRIDAY
-
Taxi Information
- Availability YES Yes
- Note The nearest taxi rank is adjacent to the ticket office.
-
Local Taxis
Northallerton: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
A2B Phone 01609 775252 Woodman Phone 01609 765522 Town Phone 01609 772777
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Other transportation
- Rail Replacement Services Replacement buses depart from bus stops on Boroughbridge Road.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
