Northfield Train Station
Address
Northfield station
Quarry Lane
Northfield
West Midlands
B31 2PY
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 21:00
Sunday - 09:20 to 16:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Toilets
- Telephones
Station overview
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
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Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 21:00
Sunday - 09:20 to 16:00 -
Accessible Taxis
Accessible taxis are not available
-
Booking Office Counter
staff will come out
- Customer Help Point On both platforms
- Helpline YES Yes
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Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: partial Station - Step Free Access Coverage Whole Station
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Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/NFD.pdf)
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
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Location
Station Car Park
- Sheltered YES Yes
- Spaces 24
-
Type
Stands
Lockers
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Northfield station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Parking
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Car Parking Details
Operator Name: Transport for West Midlands
Name: Station Car Park
Spaces: 217
Free: true
Number Accessible Spaces: 12
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Restrooms
- Toilets YES Yes
- Baby Change No
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Toilets Note
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-21:00 and Sunday 09:30-16:00. The toilet facilities are not available when the Ticket Office is closed.
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Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Northfield Station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 21:00
Sunday - 09:20 to 16:00
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Ticket Office Hours
Monday - Friday - 06:00 to 20:00
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Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is located outside the Booking Hall.
- Penalty Fares LM
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Taxi Information
- Availability YES Yes
- Note Northfield 0121 477 6060 Mill 0121 475 8888 Rubery 0121 608 1919
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Local Taxis
Northfield: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:
Steves Phone 0121 222 5788 Via Phone 0121 624 5555 Hire Phone 0121 655 1100
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Other transportation
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Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops in the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.