Northolt Park Train Station

• Accessibility

  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 13:00
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Accesible Ticket Machine

    The ticket machine is located adjacent to the entrance to Platform 1 (trains towards London Marylebone.)

  • Helpline No
  • Helpline Contact Details

    03456 005 165

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    Additionally, Wembley Stadium station has step-free access to both platforms but is unstaffed other than during events at the Stadium.

    
    Crs Code: MYB
  • Step Free Access

    Step Free Access Category B2. Flat access to both platforms. Please note that there is no flat access between platforms (access between platforms is via the footbridge). Flat access from one platform to another is via public footpaths and is a distance of roughly 500m.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Please note: Northolt Park station is unstaffed.

    We recommend that you book assistance 2 hours in advance of your journey to enable us to get a member of staff to the station to assist you or arrange alternative transport.

    Please use the Help Point at the station.

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/NLT.pdf)

• Cycle Storage

  • Availability No
  • Closed Circuit TV No
  • Location

    Near the platforms.

  • Sheltered No
  • Spaces 12
  • Type Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Restrooms

  • Toilets No
  • Baby Change No

• Station Seating Areas

  • Seated Area: Note

    There is a covered waiting shelter on each platform at this station.

• Station Information

  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03456 005 165
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03456 005 165
  • Staffing Level YES Yes

• Ticketing Hours

  • Ticket Office Hours Monday - Friday

• Ticketing Services & Information

  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Permit to Travel machine at station entrance on Platform 1
  • Oyster Notes

    Oyster cards are valid as far as West Ruislip.

  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart

• Local Taxis

  Northolt Park: Rail Station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

  Carriages	Phone 020 8422 2222
  Comfort	Phone 020 8423 1111
  Classic	Phone 020 8423 8000

• Other transportation

  • Rail Replacement Services

    This station is not served by rail replacement due to difficult road access. Please use the Passenger Help Point on the station to arrange for alternative transport.