Norwich Train Station

Address

Norwich station
Station Approach
Norwich
Norfolk
NR1 1EF

Ticket office opening hours:

Monday - Friday - 04:45 to 20:45
Saturday - 04:45 to 20:45
Sunday - 06:45 to 20:45

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Trolleys
Station Buffet
Toilets
Baby Change
Telephones
Wi Fi
Post Box
Atm Machine
Shops

Station overview

Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis YES Yes
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
- Accessible Taxis
  Details of nearest taxis are shown on station information poster
- Customer Help Point Assistance meeting point is the information desk in booking hall
- Helpline No
- Helpline Contact Details Phone number: 0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Impared Mobility Set Down
  At the main station entrance
- Step Free Access
  This station has step free access to all platforms.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the information desk in booking hall.
  
  Coverage: whole Station
- Step Free Access Coverage Whole Station
- Staff Help
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on one of the ticket machines at this station

Airport
- Availability YES Yes
- Note Nearest Station to Norwich Airport.

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) First routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info (http://www.plusbus.info/)

Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Cycle Hire: Note 10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
- Location
  Cycle parking facilities can be located next to the station entrance, near the bus stops
- Sheltered YES Yes
- Spaces 442
- Type Racks

Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes

Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available YES Yes
- Station Amenities: Wi-Fi Find WiFi Hotspots around Norwich station (http://btwifi.com/find title=)
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details Parking 1:
  Email: [email protected]
  Phone number: 0345 050 7080
  
  Operator Name: National Car Parks Ltd
  Name: Station Car Park
  Spaces: 70
  Charges:
  Off-peak: £14.50
  Daily: £15.50
  Weekly: £62.00
  Monthly: £223.00
  ThreeMonthly: £603.00
  Annual: £2,170.00
  Saturday: £10.00
  Sunday: £10.00
  Note:
  Flex Ticket £99.00
  
  Number Accessible Spaces: 5
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Monday - Sunday - 04:30 to 01:30
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/norwich-stn-forecourt-g-anglia/
  
  Parking 2:
  
  Name: Station Car Park
  Spaces: 0
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Monday - Sunday - Open 24 hours
  Url: https://www.nationalrail.co.uk/
  
  Parking 3:
  
  Name: Car Park 3
  Spaces: 0
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: No
  Cctv: No
  Open:
  Monday - Sunday - Open 24 hours
  Url: https://www.nationalrail.co.uk/

Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note
  There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00

Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Information Systems DepartureScreensArrivalScreensAnnouncements
- Lost Property Note Lost property phone line service
- Lost Property Number 03456007245
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours Monday - Friday - 04:45 to 20:45
  Saturday - 04:45 to 20:45
  Sunday - 06:45 to 20:45

Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
- Smartcard Notes Smartcard Issued: Yes
  Smartcard Validator: Yes
  https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard

Ticket Vending Hours
- Ticket Vending Hours FRIDAY
  00:00:00 - 23:59:59
  MONDAY
  00:00:00 - 23:59:59
  SATURDAY
  00:00:00 - 23:59:59
  SUNDAY
  00:00:00 - 23:59:59
  THURSDAY
  00:00:00 - 23:59:59
  TUESDAY
  00:00:00 - 23:59:59
  WEDNESDAY
  00:00:00 - 23:59:59

Taxi Information
- Availability YES Yes
- Note Taxi rank at front of station

Local Taxis

Norwich: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:


Norwich	Phone 01603 858858
B and D	Phone 01603 767676
A2B	Phone 01603 552324

Other transportation
- Cycle Hire YES Yes
- Rail Replacement Services
  Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.

Direct CrossCountry Routes

Get live information on direct CrossCountry routes.

Norwich Train Station

Norwich Train Station

Address

Ticket office opening hours:

Station facilities

Station overview

Accessibility

Airport

Baggage Services

Bus information

Cycle Storage

Dining and Shopping

Phones, Internet & Wi-fi

Parking

Restrooms

Station Information

Ticketing Hours

Ticketing Services & Information

Ticket Vending Hours

Taxi Information

Local Taxis

Other transportation

Direct CrossCountry Routes

Useful Links