Address
Norwich station
Station Approach
Norwich
Norfolk
NR1 1EF
Ticket office opening hours:
Monday - Friday - 04:45 to 20:45
Saturday - 04:45 to 20:45
Sunday - 06:45 to 20:45
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Post Box
- Atm Machine
- Shops
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis YES Yes
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point on concourse
- Helpline
-
Helpline Contact Details
Phone number: 0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
At the main station entrance
-
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the information desk in booking hall.
Coverage: whole Station - Step Free Access Coverage Whole Station
- Staff Help
-
Airport
- Availability YES Yes
- Note Nearest Station to Norwich Airport.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) First routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info (http://www.plusbus.info/)
-
Cycle Storage
- Availability
- Closed Circuit TV
- Cycle Hire: Note 10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/ (http://bikeandgo.co.uk/)
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available YES Yes
- Station Amenities: Wi-Fi Find WiFi Hotspots around Norwich station (http://btwifi.com/find)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 70
Charges:
Off-peak: £14.50
Daily: £15.50
Weekly: £62.00
Monthly: £223.00
ThreeMonthly: £603.00
Annual: £2,170.00
Saturday: £10.00
Sunday: £10.00
Note:Flex Ticket £99.00
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Sunday - 04:30 to 01:30
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/norwich-stn-forecourt-g-anglia/
Parking 2:
Name: Station Car Park
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
Parking 3:
Name: Car Park 3
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Note Lost property phone line service
- Lost Property Number 03456007245
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 04:45 to 20:45
Saturday - 04:45 to 20:45
Sunday - 06:45 to 20:45
-
Ticket Office Hours
Monday - Friday - 04:45 to 20:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares LE
-
Taxi Information
- Availability YES Yes
- Note Taxi rank at front of station
-
Local Taxis
Norwich: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
Norwich Phone 01603 858858 B and D Phone 01603 767676 A2B Phone 01603 552324
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
